Virgin Media has emerged as the top choice for homes seeking superior broadband speeds, reliability, and consistent service quality, according to the latest evaluation by Opensignal. The UK-based Internet Service Provider (ISP) clinched victory in all tested categories, including Download Speed, Upload Speed, Video Experience, and Consistent Quality.
Principal Analyst, Andrey Popov, highlighted Virgin Media’s exceptional performance, attributing it to the ISP’s advanced cable-to-fibre network upgrade, which positions it ahead of providers relying on the Openreach wholesale platform. Virgin Media excelled in Download Speed with a remarkable 187.8Mbps and also led in Reliability Experience with 747 points.
Vodafone secured the second spot overall, boasting commendable scores across all aspects. The ISP’s unique dual-network strategy, operating on both Openreach and CityFibre networks, gave it an edge over competitors who usually rely on a single platform for broadband delivery.
In other notable rankings, BT ranked third in Consistent Quality and Download Speed categories, while Sky stood out for its Video Experience, securing the second position in this area.
On the lower end of the spectrum, Three ranked lowest in several categories, including Consistent Quality, Upload Speed, Video Experience, and Reliability Experience. TalkTalk also faced challenges in download speeds, averaging 55.1Mbps compared to Virgin Media’s impressive score of over 180Mbps.
The recent Opensignal survey revealed the top performers across various criteria:
Consistent Quality
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – TalkTalk
5th – Sky
6th – Three
Download Speed
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – Sky
5th – Three
6th – TalkTalk
Upload Speed
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – Sky
5th – TalkTalk
6th – Three
Video Experience
1st – Virgin Media
2nd – Sky
3rd – Vodafone
4th – BT
5th – TalkTalk
6th – Three
Reliability Experience
1st – Virgin Media
2nd – Vodafone
3rd – Sky
4th – BT
5th – TalkTalk
6th – Three